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Hosted Exchange Reliability

Redundant Hardware Architecture - The NET1Plus Hosted Exchange infrastructure is implemented as a front-end/back-end configuration.   The load-balanced front-end cluster processes all inbound SMTP, HTTPS, RPC-HTTPS and Wireless Sync connections.   The back-end servers handle all message stores and are connected to both DAS and SAN storage subsystems.

The front-end/back-end design secures the back-end servers and provides robust performance as well as redundancy and scalability. It also allows us to perform maintenance and add additional capacity as needed without causing downtime. 

Immediate Hardware Replacement - We  maintain an inventory of cold spare servers that are identical to our live production servers.  By having spare complete servers available the risk of downtime due to unavailable spare parts, shipping delays and compatibility issues is virtually eliminated.

Here's the non-technical version of that - For those of you who are not so technically savvy to understand what all that means -- basically it means that there multiple computer servers performing the same tasks and they all share the workload. In the event that one of the servers fail or is taken out of service for maintenance, the others will continue to operate ensuring no interruption in mail service.  Additionally we have spare servers standing by in the event that we have to replace hardware quickly.

Data Center and Internet Connectivity - Our Hosted Exchange infrastructure is housed in a state-of-the-art, 24x7 Monitored Data Center, with redundant Internet feeds, fire suppression, generator back-up,  advanced cooling and climate controls, keycard access, and digital video recording.  We also maintain equipment at a secondary Data Center where we house secondary DNS Servers and Secondary Mail servers.  This approach ensures that, on the remote chance, if any equipment, connection or network component fails at the primary data center making it unreachable, mail will be delivered to the secondary mail server for later final delivery.  

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